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Thank you for your interesting about Xtuner. If you have any questions about our products, Please feel free to feedback to us.

43 thoughts on “Contact Page”

  2. Flamur says:

    Hello!
    I made a order on the 17/5 and i have not recived a confirmationmail that I have done the order.
    What is the status of the order because i have made the payment.
    Ordernumber: 13314

    Reply
    • Sherry says:

      Hi, Flamur
      after check, we had updated new tracking number to 6203540884, you can tracking the status now

      Waybill: 6203540884
      Shipment information received
      Sign up for shipment notifications
      Wednesday, May 23, 2018 at 17:41
      Origin Service Area:
      HONG KONG – HONG KONG – HONG KONG
      Destination Service Area:
      GOTHENBURG – MARIESTAD – SWEDEN

      Reply
  5. LEONARDO says:

    MI PROBLEMA ES COMPRE EL XTUNER E3 Y NO INGRESA LA ACTIVACION CON S/N 317040416 NO ME INGRESA EL PASWWORD ME DICE ERROR PASWORD O SERIE NO LO PUEDO ACTIVAR

    Reply
  6. Bruce Hammond says:

    Good Morning
    I purchased a Xtuner T1 last year 7/17 ,I want to log in but it wont accept my provided password.
    Order #100036277 through Xcar360 serial number HD17051582.
    I have emailed Xcar360 but have received no reply.
    Thanks in advance for your help,
    Kind regards
    Bruce Hammond

    Reply
  8. abc.june10 says:

    I want to talk more about product and become dealer. do you have skype or can send me email. thank you

    Reply
  9. Gabriel Gonzalez says:

    Buenos días, necesitaría saber el listado de vehículos compatibles de este equipo, quería saber si es compatible con vehículos mercosur, ya que la mayoría de los scanner no lo son.

    De ser posible, solicitaría un listado de marcas / modelos compatibles.

    Reply
    • Sherry says:

      Estimado amigo: Gracias por su mensaje. ¿Podría decirme qué elemento quiere saber? XTUNER T1, CVD, X500 o E3?
      Puede agregar nuestro skype: xtuner888 para obtener la lista de cobertura, ¡gracias!

      Dear, Friend, Thanks for your message, Could you tell me which item you want to know ? XTUNER T1, CVD, X500 or E3?
      You can add our skype: xtuner888 to get the list, thanks!

      Reply
      • Gabriel Gonzalez says:

        buenas tardes, estoy escribiendo a ese usuario de Skype pero no me responde nadie. el equipo lo compre pero no iniciar, ya que al ingresar el numero de serie y el pass me dice que el numero de serie no es valido.

        Espero respuesta.

        Gracias!

        Reply
        • Gabriel Gonzalez says:

          buenos días, des instale y volví a instalar la ultima versión y me tomo el serial y el pass, pero ahora no puedo registrar el producto, una vez que ingreso todos los datos me dice que el grabado es fallido.

          Por favor, necesito ayuda para solucionar este problema.

          Reply
  10. pedrourquilla says:

    Good morning, requesting your help to get support for my new Xtuner E3, which I bought 30 days ago, download the program on my computer download the protocols and this does not work for a few modules in American honda civic 2007, and for other common vehicles it does not even work to read engine codes.

    I urgently request your help as I am unable to use it. I hope your response will be appreciated, thank you.

    Pedro Aguilar

    Reply
  11. SINAN says:

    SINAN from oman need shippment confirmation and tracking details of DHL . My product is Xtuner e3.. done payment through western union money tranfer to Mrs. Yang xiao pls let me know details her whats app number is off… my whats app +96890626967

    Reply
  12. Michael Henry says:

    Your website states some programming functions: DPF Reset, Nozzle Or Injector, Fuel Pump, Exhaust Pressure Adjustment, EGR, ECM, Vehicle Speed CONTROL, Cylinder, Turbo Control. However none of this is documented in your user manual. I am very interested in your product, but would like to know what I am getting before I purchase it.

    Reply
    • Sherry says:

      Dear, Michael
      Thanks for your message, we mainly sale Xtuner and Vpecker diagnostic tool, you can contact us to get the quotations
      skype: xtuner888, email: [email protected] whatsapp: +86-13612827578

      Reply
  13. Antonio Riosa says:

    Compre un Vpecker el 28 nde marzo de 2017 y quiciera actualizarlo. Cuales serian los pasos a seguir y su costo.

    Reply
    • Sherry says:

      hi, you can download the latest software from http://www.vpecker.com
      you can free update in 1 year, after one year, the cost is $88/year

      Best Regards
      Yours Sherry (Salesman)
      What’sApp: +86-13612827578
      Skype: xtuner888
      Website:www.xtuner.org
      Phone: 86-755-36870925

      Reply
  14. jerry astrero says:

    hi mam I had problem with my Xtuner T1 it doesnt read the 6WG1 EDC type injection pump
    6WA1, 6WF1 can you help me please

    Reply
    • Sherry says:

      Dear, Please add my skype xtuner888 or whatsapp +86 13612827578 for detail talk, thanks~

      Best Regards
      Yours Sherry (Salesman)
      Change is in the Xtuner !
      What’sApp: +86-13612827578
      Skype: xtuner888
      Website:www.xtuner.org
      Phone: 86-755-36870925

      Reply

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